Privacy Policy

Swan Laundry and Dry cleaning Co. Ltd. (“we“ or ”us” or “our”) is committed to protecting and respecting the privacy of its customers and contacts.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us when you visit the Swan Laundry and Dry cleaning Co. Ltd. website (“Site”) or download/use the Playstore or App Store Swan Laundry and Dry cleaning Co. Ltd. applications (“App”) or when you use the Swan Laundry and Dry cleaning Co. Ltd. service (“Service”).  

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For further details about us, see the Contact section at the end of this Privacy Policy.

For the purposes of the applicable Data Protection legislation in England, we are the “data controller” in respect of any personal data that we collect from or hold about you once you visit the Site, use the App or use the Service.

Information we may collect about or from you: We may collect and process the following data about you:

  1. Information you give us. You may give us information about you by filling in forms on our Site, by using the App, by participating in our competitions or promotions or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, address, e-mail address and phone number.
  2. Information we collect about you. Each time you visit the Site or use the App we may automatically collect the following information: technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  3. Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Site or the App (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page and any phone number used to call our customer service number.
  4. Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and we may receive information about you from them.


The Site uses cookies to distinguish you from other users of the Site. This helps us to provide you with a good experience when you browse the Site and also allows us to improve the Site.

Uses made of the information

We use information held about you in the following ways: